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RETURN, REFUND& CANCELLATION POLICY

RETURN POLICY

  • Products Return needs to be initiated within 3 days from the date of delivery. Product will be replaced in case of damaged products or delivery of incorrect size (size other than that ordered). 

  • Returns and Replacements are done free of cost if wrong products (incomplete combination or incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer.

Return Intimation: You can either call our Support Number +918870184215 or Email Us at support@hamkyfashions.com  within 3 days from date of delivery. The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email.

Products are valid for return only if:

  • Any damage caused due to neglect; improper usage will not be covered under our Returns Policy.

  • Products can only be returned if they are in an unused condition

  • All items to be returned must be unused and in their original condition with all original tags and packaging intact and should not be broken or tampered.

  • Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer.

CENCELLATION POLICY

  • An easy cancellation process is available for all our esteemed customers. You can cancel your online order before the product has been shipped. Your entire order amount will be refunded.

  • No Cancellation / Return / Refund for orders bought with discount codes

 

You can cancel an order in an easy step:

 

Please note that the complete order needs to be cancelled. We do not accept Partial order cancellation requests.

REFUND POLICY

  • Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.

  • Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways.

Mode of Refund

For both cancelled orders & returned products (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase. In case of Cash on Delivery (COD) orders, refund will be done through NEFT.

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